Caribbean Flag Bucket Hats - Jamaica Guyana Haiti Trinidad Virgin Islands - REVERSIBLE

• Orders are usually processed & shipped within 24-48 hours Monday - Friday.
• Please enter a valid phone number and email address where you can be reached in case of any issues to avoid delays or even cancellation... if I contact you and cannot get a response within 1 week I will have to cancel and refund the order to stop it from pending online.
• If you are Ordering for someone who is incarcerated, Please do not order before verifying with either the Inmate or contacting their State or Federal facility first to make sure inmate is approved to have you order something for him/her and what the correct colors are so that the package is not refused and sent back, there will be a 10% return fee plus loss of shipping cost.
• Please Note: Shipping & Handling Paid to Post Office is not refundable once package has shipped.

TRACKING

• Tracking will automatically be sent to your email or phone once I finish putting the order together and pay for postage, once the package is handed to the post office and they Scan it in to their system you will then be able to Track it within 24 hours and follow it's movement.
• Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or contact USPS.com or your local Post Office to schedule a pick up at the holding facility, I cannot recover cost for stolen packages or anything else after post office delivers and marks package as delivered.

INSURANCE

•  We only ship via USPS (United States Postal Service).
• As of 8/23/2024 We have finally found a solution to integrate shipping protection during check out to enhance Our Customers peace of mind.
• You will now see an option to select Shipping Protection in your shopping cart.
• • You will see this under your Subtotal >>>  
    Shipping Protection

    $2.15

    
    Continue shopping Update Cart Check Out

   

• You will have the choice to click the box for shipping Protection through ROUTE and will see the cost depending on amount of goods purchased to Protect your package, OR you can leave the box unchecked with no Protection and be fully aware if something happens after package is handed over to the post office you have excused ZIONGATES Culcha Shop from any responsibilities for Loss or Damage due to Postal Service, including Theft.

• For full information on Insurance click here >>> INSURANCE

RETURNS

• We accept returns, exchanges, and cancellations - Click here to read complete Refund Policy.
• Contact me within: 5 days of delivery
• Ship items back within: 7 days of delivery
• Request a cancellation within: 12 hours of purchase
• Must not have any odor of being worn or cigarette smoke